We love hearing from all of our patients. Experiences like the one below make our day, thanks for sharing.
“An Exceptional & Professional Experience
Please read this in its entirety and hopefully it will save you some time researching Dr. Jong and Bethesda-Chevy Chase Root Canal Specialists. You won’t go wrong choosing this endodontist.
I was on out of town business travel this week in DC when an excruciating toothache flared up in a tooth I had been previously advised might need a root canal. Being out of town, my primary dentist was unable to refer me to anyone in the area. I was extremely concerned about choosing the “wrong” endodontist. I was desperate, and in my extreme discomfort I researched scores of local endodontist practices, and decided on Dr. George Jong of Bethesda-Chevy Chase Root Canal Specialists. It was a chance but one I had to take.
After two days & nights of suffering, I called first thing in the morning and explained my circumstances. They rearranged scheduling to accommodate me with an appointment within several hours.
As soon as I walked in, I was relieved to see a first rate, spotlessly clean, professional office and was greeted by especially helpful staff. I was shown to the exam area which had all state of the art equipment, including video TV on the ceiling for the enjoyment of patients.
I was introduced to Dr. Jong who I cannot say enough about. He is one genuinely caring professional with a most calming demeanor who patiently explained everything to me before taking X-rays which were immediately shown to me on a big color screen.
We went forward with the root canal procedure and although I had only had one performed prior to this, it was as pleasant and painless as I could imagine it could be. Dr. Jong kept updating me throughout the process as he knew I wanted to be. I have to say the video on the ceiling was especially helpful in helping the time pass for me.
Upon completion, Dr. Jong again explained everything to me. In addition to his high level of professionalism, he is an exceptionally nice person. When I left, he provided me with his cell phone # and asked that I please call if I experienced any complications. (I haven’t met another doctor who did that).
That evening, thankful for the relief he had provided, I was out to dinner when I received the following text message: “Hi Shane, Dr. Jong here. Just checking to make sure you are doing ok.”
That was the icing on the cake for me.
I highly recommend Dr. Jong and his staff if you need professional, caring and pleasant orthodontic care. He takes great pride in his work and it shows. I guess the only down side for me is that I will likely never see him again.
Thank you again Dr. Jong and staff.
PS: When I returned to the Boston area and had the permanent crown completed by my (very particular) primary dentist, he made it a point to comment on what an exceptional done had been done on the root canal.”